How long does shipping Take?
In stock ships 3-5 business days.
Can you ship overnight in stock orders?
For an additional $30 we can have instock items shipped to you within 1-2 business days in the US.
Can I track my order ?
You can track your order using the shipping information email.
Part of my order is missing
Every order includes a packing slip. If you are missing items from your packing slip please contact us within 24 hours of receipt of the package. Please note we have a superior quality tracking system in place to ensure you will get your complete order including double person quality check and a picture of the contents on completed boxed orders.
You’ve sent me the wrong items
To date this has not happened however please contact us within 24 hours to confirm the items ordered versus received and we will work with you to get the proper product if there is a discrepancy.
I forgot to use my Sparkle Girl Consultant ID or name
Just email us a copy of your order number and the consultant information to email@example.com. We will make sure that consultant receives credit for the transaction.
Has my order been sent yet ?
In stock orders are processed within 1-2 business days. Shipping can take up to 3-5 business days.
Which methods of payments can I use?
We accept paypal as our payment method. Through paypal you can use debit, mastercard, visa and other payment options including your paypal balance or direct debit from your bank account.
Is it safe to order online?
Yes our website is safe however you should be careful when navigating online and take all necessary precautions to ensure your information and privacy.
Delivery - How much is it?
We wanted to gift our Sparkle Girls something so thanks to the Sparkle Girl Consultants all Sparkle Girl Customers can now receive free shipping.